Set up Radial

Connect Radial to Bolt so Bolt can authorize and capture payments through your Radial account.

Step 1: Allowlist Bolt and merchant IPs

If you use a blocklist, allow:

13.57.173.93
18.236.33.230
34.209.104.177
52.36.152.150
12.2.150.168/29
12.249.26.128/30
50.18.19.8

Also add your office IP addresses.

Step 2: Obtain Radial keys

Go to the Radial Console.
Go to Profile > API Keys.
Save Store ID, API Key, and optional Base URL (only if Radial assigned a unique base URL).

Step 3: Add keys and edit payment settings

Log into the Bolt Merchant Dashboard.
Go to Settings > Payments.
Click Set Up Radial.
Add your Radial keys.
Click Next.
Edit payment settings, then click Complete Setup.

Expected result: Radial appears as your active processor under Settings > Payments.

Step 4: Configure Radial risk settings

For saved cards, Bolt does not transmit CVV match data. Use Radial's authorization response codes to allow transactions without card security code (CSC) data.

With Total Fraud Protection

Allow shipping and billing address mismatches per Radial's AVS guidance.

Without Total Fraud Protection

Tell your fraud provider that payments through this processor will not include CVV match information.

Step 5: Set up chargeback notifications

Configure Radial communication preferences for digital chargeback notifications.

Chargeback handling

With Total Fraud Protection: Radial supports manual dispute submissions.
Without Total Fraud Protection: Follow Radial's chargebacks guidance.

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